The current situation.
Their training plan is in a Google Doc you shared six weeks ago. Their weekly homework is in a WhatsApp message. Their nutrition guidelines are in a PDF attachment from an email in March. Their Calendly link is in a different email. Every session starts with ten minutes of "can you send me that again?"
Weekly homework they can actually track
Set a weekly checklist per client — workouts, mobility work, check-ins. They tick items off in the app. You see exactly who's following through and who needs a nudge.
Session notes that don't get lost
Post session recaps, progress notes, and programme updates to their desk. They can read back through their history. You stop retyping the same feedback.
Every resource in one tap
Booking link, workout video library, nutrition guide, Spotify playlist — add them once, clients tap to open. No more "what was that link again?"
Intake and check-in forms that don't bounce
New client intake, weekly feeling score, injury update — build it once, send the desk link. Clients fill it in the app, you get structured data, not a voice note.
"I have 22 clients. Before Desk FT, I was managing them through Instagram DMs, email, and a shared spreadsheet. Now each client has their own desk and they actually use it."
— Online strength coach, 22 clients