The typical design project, honestly described.
Feedback comes in: one email, one Loom, one voice note on Telegram, and a photo of a handwritten sticky note. Deliverables go out: WeTransfer (expires in 7 days), Google Drive (wrong sharing settings), email attachment (too large). The client can't find the v3 logo you sent last week. You can't find which feedback you've already actioned. The revision count is unclear to both of you.
Deliverables that don't expire
Upload every version — logos, mockups, exports, source files. Clients download directly from their desk. No expiry, no wrong-sharing-settings, no "can you resend that?"
Brief and feedback in structured form
Build a discovery form before the project starts. Build a feedback form at each revision stage. Clients fill it out in the app — structured answers instead of a voice note.
Revision history both sides can read
Post milestone updates as the project progresses. "Concepts delivered. Three directions — feedback form below." "Revision 2 of brand mark uploaded to Vault." Clients know exactly where you are.
Figma, Notion, references — one tap away
Add links to the live Figma file, the mood board, the brand guidelines doc, the prototype. Clients have one place to find all project references instead of searching three email threads.
"The first thing I do when I sign a new client now is create their desk and send the invite link. It sets the tone for the whole project — they immediately see I'm organised."
— Freelance brand designer, 8–12 active projects